In order for our users to get started with Alrite© speech recognition software application as smoothly as possible, below we have gathered some useful information and tips for learning about the features.

If the following guidelines do not answer your questions, please feel free to contact us at alrite@regens.com.

Registration and login

1. How can I register?

It is possible to register on the website, or in the Alrite© mobile application. The nature of use (Business, Individual) defines the types of packages available and services include in the packages.

• Individual users need to provide the following data during the registration: the subsrciber’s name, e-mail address.
   
• Business users should fill out the compulsory subsrciber’s name and e-mail address. Providing the company name at the registration is optional, but compulsory during the subscription process.

It is important to fill out all compulsory fields, the given data should be correct and valid. 
The password must contain 8- 16 characters with at least one capital letter and one lowercase letter and one number.

All users are entitled to access to the free Starter package by registering to the application.
You can register to the application by filling out the registration form with your personal data and accepting the Information about data processing and the Alrite© Terms of Use statements.

When the registration is completed, we send an automatic message to the registered e-mail address. The sign- up process can be finalized by clicking on the ‘Confirm registration’ button in the e- mail sent automatically to your registered e- mail account. The activation needs to be done only once at the time of registration, within 72 hours after receiving the e-mail from us.

In case the ‘Forgotten password’ button can be used to set a new password.

2. How can I log into the Alrite© speech recognition application?

You can log in on our website: https://alrite.regens.com/login or in the mobile application with your registered e- mail address and password.

Mobile application

3. Is there a mobile application version of Alrite©?

Yes, you can download the application for free, for iOS devices from the App Store and for Android devices from the Google Play.

Subscription

4. How does the monthly auto- renewable Starter credit system works? 

Each user is entitled to use the free Starter package by registering to the application.

The free Starter package can be used for 1 hour transcribing of audio or video materials and captioning of maximum 2 minutes of each upload.

Beyond the time credit of the registration, we renew our users' Starter package– if the time credit is used, or if a user decides to switch the existing subscription package to the Starter package (in this case the original time credit of the former subscription package will be lost) - on the 1st day of every month for free. The Starter package is free, and it is without any payment obligation. You can register to our free Starter package by this link.
 

5. How can I subscribe to the Alrite© speech recognition application?

All new users get the Starter package after their account is activated. Furthermore, we offer the Prime package that contains basic functions, the higher category Premium package that offers extended facilities and the customized Professional packages for our business users. 

For our individual users we offer the Lite package with basic functions and the Plus package with extended facilities, that you can subscribe for within the application.

Users with business purposes, in case of choosing Prime or Premium packages can subscribe through our website directly as well. Selecting the Professional package indicates a request, not a direct subscription, however we make customized offers in this case and if additional services are desired.

If you choose the Professional package or would like to get a customized offer from us with extended services, do not hesitate to contact us via the ‘Contact us’ menu or send us an e-mail directly to alrite@regens.com. Following this, we will send you the offer with the terms and conditions of the contract. By accepting the terms and conditions and balancing the subscription fee successfully, the profile will be activated.

You can subscribe within the application after logging in. To subscribe, you can click on the ‘Order now’ button in the headline, also you can initiate an order from
your profile on the right corner of the screen and click on the ‘Subscription’ menu then click on the ‘Buy now’ picture or on the ‘Orders’ button in the dropdown menu, then click on the ‘New order’ button. 

Following this, you should choose a subscription and a time credit for the package.

The rates of the packages vary based on the types of the nature of the use (private or business) and the services included. After selecting the package that fits to the requirements of the user, you will need to indicate the time credit you want to subscribe for. In case you would like to set a different time credit, you can type the number of hours manually.

The rate increase and decrease in proportion, following the typed number of hours. Over 100 hours of the duration for the subscription we provide quantitative discount.

In all cases the process of subscription continues by providing and controlling the billing data.

Before making the payment for the subscription, you will need to accept the General Terms and Conditions, the information about data processing policy and the Terms of use statements.

6. How can I gain free time credit? 

If a user you have invited - via your invitation link from the Inviting friends menu - subscribes the first time to one of our subscription packages (Lite, Plus, Prime, Premium or Professional), we will reward both of you with a free time credit of 1 hour each, at the same when the order is made. 

7. What are my payment options?

To balance the subscription fee in the selected currency (HUF/EUR/USD) can be made by credit card on the SimplePay platform or via PayPal. In case you would like to pay for the subscription by bank transfer it is possible to do it by paying in HUF, on the SimplePay bank transfer platform where you can log into your own netbank, or you can use OTP SmartBank as well.

8. Where can I find the status of my order?

All previous, and currently in progress orders can be found within the ‘Orders’ menu. In the ‘Pending orders’ section you can see the started but not yet finished, in the ‘All orders’ section you can see all orders and their statuses. The details of the selected row can be viewed by clicking on it.

9. How can I view and download the invoice of my order within the application?

When the order is successfully completed, we send the invoice in an automatic message to the e-mail address associated with the profile. After finalizing the payment, the invoice will also be available to view or download anytime from the application.

Invoices can be viewed and downloaded of the subscriptions with completed statuses within the ‘Orders’ menu. In the section of ‘All orders’ you can select the order you would like to view the details and invoice of by clicking on the selected row. To click on the ‘Download invoice’ button automatically downloads the document in .pdf format. 

An invoice related to an order initiated from our mobile application will be issued within the respective mobile store (App Store or GooglePlay) and will be available among the other receipts of previous purchases.
 

10. What else is important to know about the invoicing?

In case of orders made by users with an account for private purposes (Lite, Plus), we can only issue an invoice containing the user’s name and address. In case of orders initiated from a business profile for one of our business packages (Prime, Premium, Professional) the invoice will be issued with the data of the company’s name, address and tax number given in the profile or during the checkout process.
 

11. How can I extend my Alrite© subscription?

In case your subscription has not expired yet but the full time credit has been used, you can extend your subscription. To extend your subscription, you will need to initiate a new order from the application.

You can subscribe within the application after logging in. To subscribe, you can click on the ‘Order now’ button in the headline, also you can initiate an order from
your profile on the right corner of the screen and click on the ‘Subscription’ menu then click on the ‘Buy now’ picture or on the ‘Orders’ button in the dropdown menu, then click on the ‘New order’ button. 

Following this, you can choose a subscription package and a given time credit or indicate the time credit you prefer to subscribe for. 

By extending the subscription, the new subscription will be valid for 1 year from the time of the activation.

12. How can I change my subscription package?

In case you would like to change your package, it is possible to do so by initiating a new order from the application.  

You can subscribe within the application after logging in. To subscribe, you can click on the ‘Order now’ button in the headline, also you can initiate an order from
your profile on the right corner of the screen and click on the ‘Subscription’ menu then click on the ‘Buy now’ picture or on the ‘Orders’ button in the dropdown menu, then click on the ‘New order’ button. 

Following this, you can choose the new subscription package and the preferred time credit. After selecting the number of hours to order, you will need to provide the billing information.

By clicking on the ‘Next’ button, you can review the given information and the credit calculation. In this part you can see the time credit conversion of the current package and the new subscription.

If you change the package and have remaining credit, it will show you whether your credit increased or decreased by upgrading or downgrading your package.

Functionality

Live Stream

13. What is the Live Stream function for? 

In the Live Stream menu, you can watch various channels, and test how Alrite© creates real-time caption on different media platforms, on live broadcasts in English, Hungarian and German.

We are continuously developing this function as well, aiming to extend the available languages and channels. 

Above these, Live Stream feature gives the opportunity and supports the accessibility to the streaming programs for those who need help understanding the heard speech.
 

Uploading files and recording audio

14. How can I generate transcripts and captions of existing audio and video files with Alrite©?

Transcription is the basis of our software solution. In all cases (if the quality of the recording allows it), the recorded or uploaded English, Hungarian, German or Spanish speech is converted into text, in compliance with the spelling rules.

The transcription function is included in all our subscription packages, and the transcript of the given audio or video material is created in each case. You can create a simple text transcript by dictation or by uploading files. The supported formats of the uploaded files: .wav, .mp3, .m4a, .ogg, .mp4, .webm, .mov.

If you prefer to generate a transcript from a previously created file, select ‘File upload’ from the menu on the left.

There are several ways to upload the file you want to generate a transcript of. You can search in the file system of your computer by clicking either the upload icon or the ‘Browse’ button.

Dragging a particular video or audio to the surface is also a perfect solution. It is important to select the language that the recording will contain, otherwise the transcription will not be successful.

In case of Individual package types (Lite and Plus), the maximum length of files to upload is 3 hours and the maximum file size is 1 GB. In case of longer file, the system automatically processes the first 3 hours.

Subscribers with business profile can upload files with a maximum 1 GB size.

When the file upload is completed successfully, the transcription will start immediately. This may take a few minutes depending on the size of the file and the speed of the internet.

Once the transcription process is successfully completed, the system automatically redirects you to the individual data sheet of the uploaded file, where you can listen to or view the file. You can also read, copy, edit, and translate the associated transcript on the file data sheet.

In editing mode, you can switch on and off whether to show the low confidence words. The recognition accuracy highlighted with red may questionable. The function is just an indication, words that are not highlighted might be misrecognized as well.

Timed- caption is generated of the first 2 minutes of the file (free Starter package; private subscription package: Lite; business subscription package: Prime) or of the whole (private package: Plus, business package: Premium or Professional), depending on the type of subscription.

Audio, video, and associated text files can also be downloaded separately that you can reach from the ‘File data sheet’.

15. How long is the maximum length of the uploaded audio- and video files?

In case of private users, the maximum length of the uploaded file is 3 hours, also there is a size limit as well, that is 1 GB.

Our users with business profile can upload files with no length limitation, however the maximum size is 1 GB of the uploaded file.

16. What is the maximum size of the uploaded audio- or video file?

The maximum size of the uploaded file is 1 GB.

17. How can I record an audio file (do dictation) and generate transcript within the application?

By clicking on the ‘Dictation’ menu, before you start recording audio, you can check the intelligibility of the speech spoken by using the ‘Test Microphone’ function. You can check whether your microphone is properly connected and what recording quality is expected with the device used for dictation. With this function you can test your microphone for a maximum 10 second period.

You can stop the test recording by pressing the ‘Stop’ button, then listen the result or repeat the test if necessary. After a successful microphone test, you can click the ‘Start’ button to enter the name of the resulting file and the language of the recording, then click on the ‘Start’ button again to start dictating.

If you have already tested your recording device, or you prefer to skip it, you can start the dictation by clicking on the microphone icon.

Before the recording starts, you will need to enter the name of the resulting file and select the language of the recording (English/ Hungarian/ German/Spanish). It is important to select the language that the recording will contain, otherwise the transcription will not be successful.

Before each upload, business subscribers with Premium and Professional, individual users with Plus subscriber package can select in the application to display the captions in 2 or 3 lines of the entire length of the uploaded material.

In case of the monthly renewal free Starter, the Prime business packages and the Lite package for individual users, selecting line breaks is not optional, by default, the application’s captioning allows the display of up to 3 lines of captions in a given block. In case of these packages, as a trial, only the first 2 minutes will be captioned of the uploaded or recorded file.

To use this feature, you must allow the browser to access the microphone of the device you are using - whether it is a built-in microphone or an externally connected microphone. The easiest way to do this is in the pop-up window before the first dictation, or in the browser settings.

To start the recording, you need to click on the ‘Start’ button in the pop- up window. Meanwhile recording, the timer counts the used time by milliseconds. The recording must be at least 3 seconds, the maximum length of the recording is 3 hours can be.

The recording can be paused by clicking on the ‘Pause’ button and you can continue by clicking on the ‘Play’ and the recording lasts until you click on ‘Stop’.

When the recording is finished, you are directed to the ‘File data sheet’, where you can see the generated transcript and caption that are generated meanwhile the recording. Depending on the type of the package, the caption is generated of the first 2 minutes (Lite and Prime packages) or of the whole file (Plus, Premium and Professional).

If the upload of the dictation is interrupted due to a network failure, the dictation will not be lost and the time frame will not be deducted.
The audio file can be downloaded in .mp3 format from the pop-up window that appears when the upload fails, so you can upload it any time later.

The recorded file and the text versions of the recording (transcript and caption) can be downloaded from the ‘File data sheet’. The transcript can be edited, and the edited version can be downloaded as well for further use in .docx format.

18. What are the command words and how can I use them?

In addition to the existing automatic punctuation, using command words, you can edit the transcript of your dictation, controlled by your voice. The function allows you to format and personalize the text layout at the same time as dictation.
If the bellow mentioned commands are said meanwhile the dictation, they appear first as text in the transcript. To display the formatting, click on the ‘Change command words’ in the menu on the file data sheet!
You can insert characters and format the transcript with the following commands:

"Insert colon"
"Insert new line"
"Insert new paragraph"
 

19. How can I record a video within the Alrite© mobile application and how can I generate transcript and caption of it?

The feature of recording video within the application is only available in the mobile app. Opening the app, you can see the Alrite© logo in the middle, if you push the button you can open the audio- and video recording functions.

To use this feature, you need to allow to access to the camera and microphone of the device you are using. The permission will be requested before you start the recording in the pop- up window.

Before the recording starts, you will need to enter the name of the resulting file and select the language of the recording (English/ Hungarian/German). It is important to select the language that the recording will contain, otherwise the transcription will not be successful.

Before the recording starts, a pop- up window appears, providing information about the expected size of the recording, and requests an approval. In case of accepting it, the recording starts.

Taping starts with touching the recording button, touching the ‘Stop’ button stops the recording. Meanwhile the recording, you can see the used time on the track slider in milliseconds. The recording must be at least 3 minutes, the maximum length of it can be 3 hours and the maximum size is 1 GB.

If you would like to upload it, you will need to touch the ‘Use’ button, if you would like to discard and try again, touch the ‘Again’ button.

During the uploading the transcript and the caption is generated immediately.

20. How can I generate transcript and caption of a YouTube video with Alrite©?

In addition to dictation and file upload, the app also provides the capability to directly transcribe and caption YouTube videos. This option is available through the YouTube captioning menu item in the left menu bar.

To create the transcript and the caption, all you have to do is paste the link to the YouTube video you want to caption.

Before you start to upload, you will need to enter the name of the resulting file and select the language of the recording (English/ Hungarian). It is important to select the language of the speech heard in the video, otherwise the transcription will not be successful.

Before each upload, business subscribers with Premium and Professional, individual users with Plus subscriber package can select in the application to display the captions in 2 or 3 lines of the entire length of the uploaded material.

In case of the monthly renewal free Starter, the Prime business package and the Lite package for individual users, selecting line breaks is not optional, by default, the application’s captioning allows the display of up to 3 lines of captions in a given block. In case of these packages, as a trial, only the first 2 minutes will be captioned of the uploaded or recorded file.

While the video is being uploaded, the system processes and converts the video to the appropriate format, and then creates the corresponding transcript and caption, which is available on the ‘File data sheet’ after a redirect.

To download the transcript and caption, select the ‘Download’/’Download transcript’ or caption option from the menu available after clicking the button. The transcript is downloaded in a .docx format, the caption is in .srt format. The caption file can be easily used on the downloaded video.

21. How can I edit the transcript of the uploaded file?

The text of the transcribed or captioned speech may need to be corrected afterwards, but this is also possible on our interface.

By default, the text is in reader mode. To be able to edit it, you need to switch to edit mode, which you can do in two ways: by clicking in the text box or by clicking on the pencil icon.

After that, instead of the pencil button, a ✓ and a ✗ button will be visible, indicating that the edit mode is active.

Pasting text into the transcript may impair the quality of the captions’ timing. For optimal results please perform all your edits inside the application.

All versions of transcript (original and translated) can be edited, and as soon as you have made the necessary changes in the transcript and click the ✓ button to save them, the edited parts in the caption will also be updated automatically.

If you want to discard the changes or cancel them, click the ✗ button. By saving the modifications, the latest version of it will be available to view, edit and download.

22. How can I edit the generated caption?

You cannot edit the caption directly, but all editing of the transcript text updates and makes the changes automatically within the caption as well. You can always reach the edited and the original version as well on the ‘File data sheet’.

23. How can I download the edited version of the generated transcript and caption?

By clicking on the ‘three dots’ on the right side of the webpage you can select within the ‘Version’ submenu whether to view the original or the edited version. The original and edited transcript can be saved in .docx format and the caption in .srt format.

In case you would like to save the edited version, by clicking on ‘Download transcript’ or ‘Download caption’ within the ‘Download’ option at the drop-down menu, the selected document type will be downloaded automatically.

The name of the edited version in the downloaded file will include the word “Modified”.

24. How can I view the original version of the generated transcript and caption?

By clicking on the ‘three dots’ on the right side of the webpage within the ‘File data sheet’, you can select within the ‘Version’ submenu whether to view the original or the edited version.

To view the original text version, you need to navigate to the ‘File data sheet’ of the recorded or uploaded file and select ‘Original’ by clicking the ‘three dots’ then the ‘Version’ button.

In case you would like to download the original version of the text documents, after selecting the right version, you can download the original transcript in .docx format and caption in .srt format. You can do that by clicking on the ‘Download transcript’ or on the ‘Download caption’ line within the ‘Download’ option. The filename will include the word “Original”.

25. Which package includes the translation function?

Translation function is available in all subscription packages, except for the monthly renewable free Starter package (Lite, Plus, Prime, Premium and Professional). At present, the available languages in the application for translation are Hungarian, English, and German.

By translating the transcript, the captions are translated at the same time, that you can display on the player in the application, or on an external player in case of download.
 

26. How can I translate the transcript and the captions with Alrite©? 

Within the functionality of most subscription packages, the translation function is available on each upload’s file data sheet. Alrite© can translate transcripts and captions of English language to Hungarian and German; text materials generated of German speech to English and Hungarian, Hungarian transcripts and captions to English and German languages. 

Before proceeding with the translation, it is recommended to make the necessary edits in the transcript, to get a more precise translated version. A pop-up window reminds you of that in advance. Clicking on the ‘Translate’ button starts the translation. It takes a few seconds, depending on the length of the transcript.

When the translation is ready, you will see the translated version of the transcript and caption on the screen.

You can download the translated transcript in .docx and the caption in .srt format as well, from the menu in the file data sheet.

If you would like to go back to the original or to the edited version, you can reach the selected model from the ‘Version’ submenu.
 

27. How can I download the files recorded in Alrite©?

When the recording is finished and the file upload is completed successfully, the system automatically directs you to the individual data sheet of the recorded file, where you can listen to, view or download the file.

You can navigate to the file within the ‘Processed files’ window in the ‘Files menu’ by clicking on the selected file’s row.

You can download the file by selecting the download option from the drop-down menu on the data sheet then click on ‘Download audio’. The audio file can be downloaded in .mp3 format.

28. How can I download and view the captioned video?

Recorded and uploaded, also converted YouTube videos are stored in the application and can be reached at the ‘Files menu’.

Amongst the processed files by clicking on the selected row, you are navigated to the individual data sheet of the uploaded video file. You can view the video by clicking on the ‘Play’ button on the screen.

You can download the file by clicking on the ‘three dots’ then selecting the download option from the drop-down menu, then click on ‘Download video file’. Videos can be downloaded in .mp4 format.

The uploaded and captioned videos will be available in the application for the duration of time based on your subscription, but for maximum 1 year, furthermore it will be available on the device you are downloading and storing the file on.

When opening the downloaded video file from your computer, you can add the generated and then downloaded caption to the video by searching for it in the video player app you are using.

29. How can I search for a word or expression within the transcript?

You can search for a specific word or expression in the data sheet of the file, at the search box on the top of the screen.

After clicking in the search box field, you can enter the search term and then press Enter to get the results. The searched word will be shown in the transcript and in the caption as well.

You may want to search in reader mode so you can use the Enter key to scroll through the results. If you do this in edit mode, pressing the button will insert a line spacing.

You can search all dictated and uploaded files at the same time as well. This requires entering a word in the search box after navigating to the ‘Files’ menu. The search also takes place in the names and contents of the files.

30. How can I search for a word or expression within the audio or video file?

You can search for a specific word or expression in an audio or video file in editing mode. To switch to editing mode you need to click on the text of the transcript.

By double clicking on a specific word within the transcript, the player jumps to the searched word in the audio or video recording.

31. How can I share the uploaded files from Alrite©?

Recorded or uploaded files and the related original and edited versions of the documents can be shared with anyone who may not have an Alrite© account.

Sharing a file and the generated text documents is possible from the ‘File’s data sheet’, by clicking on the ‘three dots’ and selecting the ‘Share’ option. In the pop- up window it is necessary to set the access to ‘Public’, then save it in order to share the content via the link.

Throughout the process of sharing the file, the data sheet of the document will be sent to a public URL, that can be shared via SMS, e-mail, or social media.

32. How can I delete the recorded and uploaded files and the related text documents from Alrite©?

The subscriber may delete any audio or video material within the Alrite© application, as well as any associated text files. They will then be permanently eliminated and can no longer be restored.

Deleting can be initiated by clicking ‘Delete’ in the list that appears by clicking the ‘three dots’ button. A pop-up window will ask you to confirm the deletion.

By clicking on the Delete button, a pop- up window appears, where the intention of deleting the file needs to be confirmed. The file and the associated transcription and caption will also be deleted by it. The file will be deleted from the ‘Files’ menu and will not be restorable.

33. Are the deleted files retrievable in Alrite©?

Deleted files will be permanently eliminated and can no longer be retrieved or restored.

Managing users and accesses

34. Is it possible to use one account by different users?

In case of business use, it is possible to add several users to one the account. Managing users is available within the ’Users’ menu.

The Company admin is the operator of the users invited to the user account. The Company admin can invite or delete users and can set the role of them, also to view and modify their data in the application.

Within the ’Users’ menu besides of the search function, it is possible to filter and list the users based on different attributes.

For further information about the user roles and authorities, please read the ’Is it possible to set different roles amongst the users within an account?’ question.

35. Is it possible to set different roles amongst the users within an account?

Users with business profile can manage the roles of the invited users.

In case of business account, it is possible to add several Company admins. Only users with the Company admin role can invite or delete users, set, or modify their role and status. Furthermore, uniquely the Company admin can view, edit, or delete the files that all users recorded or uploaded within the profile. Changing the subscription or to start a new order is also only the Company admin’s right.

Unlimited number of Superuser and User can be added to each business account. The main difference between the Superuser and the User role is that while the first can view, edit, or delete all files uploaded to the profile, the second can solely manage their own files.

In order to follow up the invited users, the invited but not yet activated users are to be found amongst the ‘Pending users’, users who already activated their access to the account are listed in the ‘Verified users’ section.

Troubleshooting

36. What affects the quality of the transcript?

The quality of the transcript mainly depends on the quality of the recorded or uploaded material.

Transcribing can be unsuccessful for various reasons. Firstly, the lack of access approval to your microphone or the insufficient way of connecting your microphone may not result a successful recording and transcription or the system can only generate a low quality of it.

Secondly, it is very important to select the language that the recording or the uploaded files will contain, otherwise the transcription will not be successful.

Furthermore, the quality of the recorded material is affected by the quality of the microphone as well, (mobile or laptop built in microphone, headset, external microphone or other device) the distance between the speaker and the microphone, the volume of the speech and the level of background noises.

Good quality of the recording and the uploaded file results an estimated 95% punctuality of the transcript.

If the environment is less advantageous (high level of background noise, long distance between the device and the speaker and so on) or if the used device is less appropriate for the recording, the transcript results will be effected in a negative way, it can be less punctual.

37. How can I ask for assistance regarding Alrite©?

In case you need support or have any question regarding the application, you can contact our Customer Support team within the Alrite© application in the ‘Contact’ menu by providing the reason of contact and explaining the case, or you can send us an e- mail directly to alrite@regens.com. In addition, we provide call center customer service support in case of Prime, Premium and Professional subscriber packages.

Profile

38. How can I change my password?

You can change your password in the ‘Profile’ menu by giving your current password and set a new one.

The new password must also contain 8-16 characters with at least one capital letter, one lowercase letter and one number.

The modification can be finalized by clicking on the ‘Save’ button and you can revoke it by clicking on the ‘Cancel’ button.

39. How can I request a new password?

You can request a new password on the ‘Sign in’ platform by clicking on the ‘Forgotten password’ button then giving your registered e-mail address and click on the ‘Request new password’ button.

When the “Password reset request has been sent!” message pops up, you can click on the ‘Create a password button’ in the ‘Forgotten password’ automatic e-mail sent to your e-mail account.

Clicking on this button, you will be redirected to the Alrite© website where you can enter your new password in the ‘Password’ field. The password must contain 8- 16 characters with at least one capital letter, one lowercase letter and one number.

40. How can I log out from the application?

You can sign out from the application by clicking on the ‘Sign out’ button within the drop- down menu at the account name on the right top of the site.

41. Where can I get more information about data management?

You can find more information about data management in our Privacy Policy https://www.regens.com/en/information-about-data-processing-of-alrite, the acceptance of which is mandatory during registration.

42. How can I delete my profile?

You can permanently delete your account directly in the application: in the Profile menu by clicking on the ’Delete Profile’ button, then confirming the action by clicking on the ’Delete’ button.

Based on the (1) f) point of the 6th paragraph of the GDPR, after deleting your personal data, we will store your registered e-mail address for 2 years.  You can find more information in the Terms of Use and in the Information about data processing statements.

By deleting your profile, besides of your personal data - all recorded, uploaded, and associated text files - will be permanently eliminated and can no longer be retrieved or restored.